Customer conversations
Where did that quote go? Customer conversation notes that answer back
A simple system for keeping what customers say, in their own words, and finding it six months later with the source attached.
Comparison
Dovetail, Notion, a spreadsheet, or Crossroad: where should a founder keep customer conversations?
An honest comparison for one person or a small team. What each option is good at, roughly what it costs, and the moment to switch.
Customer interviews
The Mom Test, six months later: a note template you can still use
You asked the right questions. Here is how to write down the answers so they are still evidence half a year on, not memories.
Walkthrough
Asking a demo workspace three questions, with receipts
A walkthrough of the demo workspace. Real questions, the answers that came back, and what a citation actually buys you.